Declaration of accessibility
1. general
We endeavor to make our website accessible in accordance with the Barrier-free Information Technology Ordinance (BITV 2.0) and EU Directive 2016/2102.
This accessibility statement applies to the website:
new-living-home.de
2. state of accessibility
This website is partially compliant with the requirements of BITV 2.0. Numerous measures have already been implemented to improve digital accessibility. These include
- Structured heading hierarchy
- Alternative texts for images
- Improvement of keyboard navigation
- Use of semantic HTML elements
- Use of ARIA attributes for better support of screen readers
3. existing barriers
Despite our efforts, some areas of the website may not be fully accessible. These include, among others:
- Insufficient color contrasts in certain areas
- Missing labeling of individual operating elements
- Embedded content from third-party providers (e.g. booking or rating widgets) over which we have no direct influence
We work continuously to identify and remove existing barriers.
4. preparation of this declaration
This declaration was prepared on July 14, 2025. It was based on a self-assessment using automated testing tools and manual checks.
5 Feedback and contact
If you notice any deficiencies in the accessible design of our website or if you require assistance in using it, please contact us:
Limited partnership RESIDENZHOTEL HAMBURG GmbH & Co.
Julius-Vosseler-Str. 40
22527 Hamburg
E-mail: info@new-living-home.de
Phone:040-401 33 100
6. arbitration procedure
If you are of the opinion that you have been disadvantaged by the inadequate accessibility of our website, you can contact the competent arbitration board:
Arbitration Board BGG at the Federal Government Commissioner for Matters relating to Persons with DisabilitiesMauerstraße 53
10117 Berlin
Telephone: 030 18 527-2805
E-mail: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de